The fix has been deployed and the performance is fully restored. We will continue to monitor the situation, apologies for the issues.
Posted Jun 02, 2020 - 15:27 CEST
Identified
The performance impact was caused by a change recently deployed, we are in the process of deploying a fix, which should finish in ~10 minutes. In the meantime a database-level mitigation was performed to reduce the latency, so the performance will be back to normal until the fix is deployed.
Posted Jun 02, 2020 - 15:15 CEST
Update
The performance impact was caused by a change recently deployed, we are in the process of deploying a fix, which should finish in ~10 minutes. In the meantime a database-level mitigation was performed to reduce the latency, so the performance will be back to normal until the fix is deployed.
Posted Jun 02, 2020 - 15:15 CEST
Investigating
We are currently investigating reduced performance accessing dashboards
Posted Jun 02, 2020 - 14:52 CEST
This incident affected: EU (Germany, AWS eu-central-1) (Cluvio Web Application (EU)).