Investigating an issue rendering dashboard PDF/Image

Incident Report for Cluvio

Resolved

The issue has been resolved and the PDF/Image rendering is working correctly again.

Posted Jan 20, 2022 - 15:43 CET

Identified

The root cause has been identified and a fix is being deployed.

Posted Jan 20, 2022 - 15:27 CET

Investigating

We are currently investigating an issue causing rendering of dashboards as PDF or image to fail

Posted Jan 20, 2022 - 15:02 CET

This incident affected: EU (Germany, AWS eu-central-1) (Cluvio Web Application (EU), Emails for Sql Alerts and Dashboard Schedules (EU)).