A fix has been implemented and the performance is back to normal again, we will continue to investigate the root cause to avoid further service disruptions.
Posted Sep 30, 2020 - 14:31 CEST
Investigating
We are investigating performance issues that reappeared.
Posted Sep 30, 2020 - 14:07 CEST
This incident affected: EU (Germany, AWS eu-central-1) (Cluvio Web Application (EU), Query Execution (EU), REST API (EU), Emails for Sql Alerts and Dashboard Schedules (EU)).